ICHD Legal Duty and Responsibility: ICHD is required by applicable federal and state law to maintain the confidentiality and privacy of your medical and treatment information. We are also required to give you this notice about our privacy practices, our legal duties and your rights concerning your health information. We are required to follow the privacy practices that are described in this notice while it is in effect. Original notice April 14, 2003. Amended 4/2016; 5/2017;
We reserve the right to change our privacy practices and the terms of this notice at any time, provided such changes are permitted or allowed by applicable federal and state law. If we make a change in our privacy practices, we will change this notice and make the new notice available to you upon request.
You may request a copy of our notice of privacy rights at any time. For more information about our privacy practices, or for additional copies of this notice, please contact us using the information listed at the end of this notice.
Information and Records Covered by this Notice: The information and records we maintain concerning your treatment and services at ICHD (which is referred to in this notice as protected health information, or PHI) is considered by ICHD to be private and confidential and is covered by our privacy practices. The protected health information which we maintain may come from several different sources, and includes but is not necessarily limited to (a) personal information we obtain from you during the initial intake interview or referral process, information recorded by our treatment personnel including notes of treatment sessions, observations, summaries and opinions of our treatment personnel, tests and test results, programs of treatment and other information relevant to your treatment; (b) personal information we obtain from other sources such as history of your treatment from other treatment or medical facilities, information from family members and/or acquaintances, school records, employment records and other records prepared by others but which relate to the services and treatment we provide to you; (c) information related to your payment of charges and billings for services rendered to you and other information collected or received for purposes of our compliance with certain state or federal reporting requirements.
ICHD’s Use of Your Protected Health Information: Your PHI may be shared internally by and among our treatment and program staff in order to develop, establish and carry out a treatment program which best addresses your treatment needs. This information is shared among treatment staff on a “need to know” basis and only when required to provide the most effective treatment program. For example, your therapist may consult with a staff psychiatrist to determine if some type of medication is in order, or may share information with one of our program directors to see if you would benefit from a particular service or program we offer. We may also use your PHI in an effort to improve our behavioral health care operations including the quality of our assessments and the improvement of our activities, reviewing of the competency and qualifications of our health care professionals, and conducting training programs, accreditation, certification, licensing or credentialing activities.
ICHD has both a mental health services license and a substance use services license. For the enhancement of and the improvement of your treatment and outcomes we may share information from one treatment program to the other. If you are involved in both programs please assume that we will share essential information to coordinate your care and services. This will be done on a need to know basis. You can opt out of this coordination of care by informing us verbally or by written request that you prefer our internal providers not to share or discuss essential information.
Information necessary for billing for our services will be provided to our business office staff in order that charges for the services we provide to you are billed and paid in a timely fashion. This information is restricted to the information necessary in order to appropriately bill for the services we render. For example, the information may indicate the date and duration of your appointment with your therapist, but would not include the therapist notes relating to the appointment.
Occasionally, all or a portion of your PHI may be provided to individuals or entities with whom ICHD contracts for certain types of services directly related to the operation of ICHD. As an example, in order to assure our compliance with various legal obligations, ICHD retains the services of an attorney knowledgeable in this area of the law. Occasionally, it is necessary for us to provide to our attorney a limited amount of information in order to assure compliance with state and federal laws and regulations and to protect our legal rights as well as the rights of our clients and consumers. For instance, we may be required to disclose to our attorney a portion of your PHI in order to determine the validity of a court order or request for release of your records or to determine our responsibility for certain reporting obligations. In such cases, our attorney has the same obligation to protect the confidentiality of your PHI as we have, and is likewise required to comply with all ICHD privacy practices.
ICHD is committed to protecting your privacy rights and the confidentiality of the information we maintain concerning your health, treatment and the services we provide to you. All employees of ICHD, as well as all persons or entities which provide services or programs for ICHD operations under contract are covered by and are legally obligated to protect the privacy and confidentiality of all information to which they may have access.
Uses of Health Information:
ICHD may contact consumers using various electronic means to serve as a reminder for upcoming appointments.
ICHD utilizes telecommunications including televideo connections for consumers who agree to that method of service delivery.
We have made reasonable efforts to electronically protect the use and transmission of patient information.
Disclosure to External Parties or Agencies: Generally, your PHI will not be disclosed to any person or agency outside of ICHD or its contracted services providers without first obtaining a written authorization from you, your legal guardian or your personal representation in the event of your death.
You should understand that your decision to participate in Community-Based Services (CBS), Community Support Services (CSS) or any other services offered in a community setting, may, by association with ICHD staff and program, identify you as a participant/consumer of ICHD services. ICHD may need to report a consumer’s presence and attendance with specific ICHD programs to appropriate personnel or agencies to give essential data for an insurance claim or for reporting an accident. An example of this would be reporting a consumer’s involvement in ICHD services at their home if a ICHD employee is injured at that home. Workman’s Compensation would be notified of the essential information to contact the consumer and/or their insurance company. Without a valid written authorization from you or your legal representative, ICHD will not provide your PHI to any outside agency or person unless required or allowed to do so by state or federal law or regulation. ICHD is required or allowed to make the following disclosures without your consent or authorization:
Your Legal Rights Regarding Information Related to Your Treatment and Case:
You will be informed of the reason for any denial. You may submit a written statement disagreeing with the decision and the statement will be made a part of your health records.
To request an accounting of the disclosures, you must submit your request in writing to our Privacy Officer, who has forms for the request. Your request must state the time period for which you want an accounting; however, the period may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper or electronically). The first accounting you request within any 12-month period will be free. For additional accountings, we may charge you for the costs of providing them. We will notify you of the costs in advance and you may choose to withdraw or modify your request at that time before any costs are incurred.